Marconi Medical Systems

Challenge
Standards engineers at Marconi Medical Systems, one of the world's leading medical imaging companies, had to call individual manufacturers whenever they needed component specification information. The manufacturer would then fax the information back to the engineer, forcing them to maintain a central database of complete specifications for the company's line of medical equipment. It was estimated that the engineers spent about seventy percent (70%) of their time obtaining product information.

Solution
Marconi initially investigated a CD-ROM catalog subscription service, but found that it would be inadequate. The company found the right solution in a subscription service called CatalogXpress from IHS Engineering. CatalogXpress can locate nearly every product the engineers required, tapping into three million catalog pages and more than 600,000 vendor sales location. In addition, the products full-text search capability was a significant factor in the decision.

Value Created
The use of CatalogXpress has reduced a thirty-minute wait into a simple, three-minute process that is effective for nearly all product searches.

Detail