Fedex Launches Critical Inventory Logistics Program
June 16, 2006
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Fedex Corp. launched Fedex Critical Inventory Logistics, a supply chain service that will enable customers to manage high value and time critical inventory. The service will focus on customers in telecommunication, semiconductor, biomedical and other high technology industries.
"Customers realize that this service will significantly lower their costs by reducing inventory while providing more efficient network planning and the ability to choose shipping options based on timing and cost," said Tom Schmitt, president and chief executive officer of Fedex Global Supply Chain Services.
The Fedex networks will be used for this service, including:
- Fedex Global Supply Chain Services for customer service, operational management centralized parts and device storage, distribution and replenishment.
- Fedex Kinko's and Fedex Express locations for the deployment and distribution of parts or devices.
- Fedex Express, Fedex Ground and Fedex Freight for next day shipping or other delivery options.
- Fedex Custom Critical and Fedex Express for same day service.
Fedex Critical Inventory Logistics will allow customers to deploy replacement parts at Fedex Kinko's centers throughout the U.S., including several 24-hour locations. Many of these facilities are located near hospitals, business centers and other locations allowing customer representatives to pick up replacement parts on a moment's notice. The use of Fedex Kinko's for this service allows customers to keep supplies accessible.
This service also will use the services of:
- Fedex Express.
- Fedex Ground.
- Fedex Freight.
- Fedex Custom Critical.
- Fedex Global Supply Chain Services.
Fedex Critical Inventory Logistics personnel work with customers to determine how to position their critical inventories throughout the Fedex network and develop plans to optimize their supply chains. Once the service is in place, orders are fulfilled by identifying the best sourcing locations and transportation option that meets the required delivery time or service level desired by the customer.
Other customer benefits of FedEx Critical Inventory Logistics include:
- A dedicated web site on www.fedex.com allowing customers to place orders, manage inventory and obtain order and shipment status.
- Full customer support and single point of contact 24 hours a day, seven days a week from the FedEx Critical Inventory Logistics customer center.
- Same-day fulfillment and extended order times are provided and the network can be utilized to eliminate the need for regional warehouses.
- Customers are given real-time, next flight out and courier visibility, event notification, monitoring, recovery and proof of delivery.
Source: FedEx Corp.